When it comes to high-rise window cleaning, there are several common misconceptions that can prevent building owners and managers from taking proper care of their windows. In this article, we will debunk the top 10 High-Rise Window Cleaning myths and provide you with accurate information to help you make informed decisions regarding your high-rise window cleaning needs.

1. Myth: Some windows are impossible to reach

It’s a common misconception that some windows are impossible to reach for high-rise window cleaners. However, it’s simply not true. With the help of modern rope access techniques and systems, trained professionals can reach almost any window, no matter how difficult it may seem.

Rope access technicians are highly skilled and experienced in navigating difficult spaces, including tight corners and high angles. We use specialised equipment and techniques to safely access even the most hard-to-reach windows.

2. Myth: Rain cleans the windows

Many people believe that a good rainstorm can effectively clean a building’s windows. While rainwater may rinse off some of the surface dirt, it does not remove the grime, salt and built-up debris that can accumulate on windows and around seals and crevices over time.

In fact, rainwater can actually make windows dirtier in some cases. Rainwater, particularly in large cities, can contain pollutants and airborne particles that can leave streaks and stains on windows. If the rainwater evaporates while bonded to the window’s surface, it can leave behind unsightly mineral deposits that can be difficult to remove.

3. Myth: No one notices when high-rise windows are dirty

Some building owners and managers would like to believe that people won’t notice dirty windows on high-rise buildings because they are so high up. However, this is far from the truth.

The biggest potential impact is for those on the inside, the tenants and residents. Dirty windows can reduce natural light and make a building appear unkept, which can negatively impact those amazing high-rise views, worker productivity, tenant satisfaction and overall happiness of the occupants.

The general public, potential clients or existing customers will also notice the dirty windows if they are neglected long enough. Not only can this impact the building’s image, but it can also reflect poorly on the businesses or residences within the building while also negatively affecting property values.

4. Myth: Window cleaning is purely for aesthetics

While crystal clear windows are the most obvious benefit, the cleaning process is also a key aspect of preventative maintenance, ensuring the longevity and safety of the windows.

When dirt, chemicals and debris accumulate on the surface of the glass, they can etch in and cause permanent damage. This damage can weaken the glass increasing the risk of cracking or breaking as well as deteriorating window seals and tint films.

Regular window cleaning also ensures up-close inspection of window condition, enabling early identification and rectification of small problems before they turn into large expensive problems

5. Myth: Window cleaning will damage the windows and façade

This is the first myth on our list that holds some credibility. Inexperienced or unprofessional high-rise window cleaning services may inadvertently cause damage to window seals or the building’s façade through the misuse of rope access equipment, pressure washers and cleaning chemicals. 

It’s important to seek a professional rope access window cleaning company with trained technicians who are well-versed in the proper techniques and equipment required to clean windows without causing damage. We understand the delicate nature of different window materials and will use appropriate cleaning solutions and tools that are safe for your specific windows and façade.

By choosing a reputable rope access service provider not only will you avoid window and façade damage, but you will also prolong the lifespan of your windows and preserve the overall condition of your building’s façade (see Myth 4).

6. Myth: High-rise window cleaning is dangerous and should be avoided

High-rise rope access or abseil work is undoubtedly a high-risk profession. Thankfully, modern equipment, technology and safety standards have made it possible for us to undertake abseiling services safely and efficiently. A reputable rope access company will invest in high-quality equipment and use the latest technology to ensure that its technicians can work safely and effectively at height.

By adhering to strict height safety regulations and laws by which we are bound, and utilising the right equipment and techniques, professional high-rise window cleaners mitigate the risks associated with the job. We always prioritise the well-being of our employees, building occupants and the public, ensuring that the cleaning process is carried out safely and efficiently.

7. Myth: High-rise window cleaning is too expensive

While the cost of high-rise window cleaning may vary depending on the size and complexity of the building, it’s important to understand that the value and benefits it provides outweigh the perceived expenses.

Rope access window cleaning companies will typically offer flexible pricing options tailored to your specific needs and budget. We can provide cost estimates based on factors such as the frequency of cleaning, the number of windows, and the accessibility of the building. By discussing your requirements with a professional, you can find a solution that aligns with your budget while still ensuring high-quality services.

It’s also crucial to consider the potential long-term savings that come with preventative maintenance. Regular window cleaning helps identify and address any early signs of damage or deterioration, allowing for timely repairs that are often less expensive than major fixes necessitated by neglect.

8. Myth: High-rise window cleaning will negatively impact the buildings occupants’

It’s an understandable misconception that cleaning the windows of a large building might require a large amount of equipment, machinery and manpower that’s sure to impact the building’s occupants. With rope access services this couldn’t be further from the truth.

Rope access requires no heavy machinery or unsightly scaffolding, meaning building occupants can maintain normal access and conduct business as usual with zero impact from our services. Our abseil operations are conducted from the rooftop, out of sight and out of mind of the building’s residents and tenants.

Modern rope access techniques and equipment as well as the skill of the technicians ensures window cleaning is particularly fast and efficient. Occupants inside the building may notice our presence for a few minutes at most as we clean and inspect their windows.

9. Myth: Window cleaning services can damage the environment

While it is true that the overuse of certain cleaning products has the potential to be harmful to the environment, reputable high-rise window cleaning companies are committed to using environmentally friendly practices and products that prioritise the well-being of both the environment and the building occupants.

For example, Anchor Safe Rope Access is completely compliant with Australian environmental standards. We even took the extra step of attaining ISO 14001:2015 Environmental Management System, to ensure we could provide the highest quality services while doing our part to maintain and preserve the natural environment.

10. Myth: High rise window cleaning can only be done during specific times of the year

It is a common misconception that high-rise window cleaning can only be performed during specific times of the year. In reality, we are equipped to provide window cleaning services year-round, regardless of the season.

While weather conditions can influence the scheduling and execution of window cleaning projects, experienced technicians are trained to adapt to most weather scenarios. We have the knowledge and expertise to work efficiently and safely in different weather conditions, including sunny days, cloudy weather, or even light rain.


The myths surrounding high-rise window cleaning have been debunked. Armed with this knowledge, it’s time to embrace the benefits of professional rope access window cleaning and enjoy clear views, improved aesthetics and peace of mind that proper preventative maintenance is taken care of.

Got a potential myth or fact we didn’t address here? Contact our friendly rope access team and we’ll happily provide any information you need. Click the button below to get in touch with Sydney’s high-rise window and façade cleaning specialists.

Author Bio

Brad Love is a veteran of the rope access painting and decorating industry, with over 47 years of experience under his belt. Brad is the Service Design and Estimator at Anchor Safe Rope Access and a trusted voice in the painting and decorating community.

Anchor Safe Rope Access

Proudly Australian-owned and backed by the strength of a national height safety leader, Anchor Safe Rope Access are proven and respected provider of external high-rise cleaning, painting and maintenance in Sydney. Our Rope Access teams are highly skilled and accredited height safety specialists as well as trade-certified technicians, so you can trust Anchor Safe Rope Access to provide award-winning services at competitive prices. 

About Us

More From The Blog